This week’s release update is short and sweet—but we still wanted to keep you in the loop!

Here’s a quick look at what’s new and improved: 👇

Improvements

Fixing the Registration Journey: A Smoother Start for New Users

We’ve identified and are addressing an issue in the new account registration journey to make sure it aligns with intended customer journey and offers a smoother, more intuitive experience.

What’s new?

Currently, when a user creates a new account without an invitation from a company administrator, after the account creation process, users are unexpectedly shown a login QR code, which leads to confusion.

We’re updating the user journey and are removing this unnecessary log in step. Instead, after the account is secured on mobile, users will now see the “Account is secured” confirmation screen in line with intended customer journey flow.

From there, the users can simply close the page or continue directly to LogIn page without any extra steps.

Why the Change?

This update ensures the account creation journey is clean, clear, and consistent with our intended new account creation flow and provides a seamless onboarding experience for new users.

Who is impacted?

All new Digidentity users that are completing a product registration without an invitation from a company administrator.

Bug fixes

Various issues resolved, and overall app performance improved to ensure a smoother user experience.

General updates

Important Update: Dutch Driving Licences Without NFC No Longer Accepted

We’ve got a key regulation update to share regarding the use of Dutch driving licences as an identity document. It’s a short but important one—here’s what you need to know:

What’s New?

As of November, Dutch driving licences without an NFC chip are no longer considered valid for use as an identity document on our platform.

Why the Change?

This update aligns with the latest compliance requirements set by the RDW (the issuing authority for Dutch driving licences).

Licences without an NFC chip no longer meet official standards and cannot be used to verify identity. The NFC chip contains embedded data that helps ensure the security and authenticity of the document, reducing risk and enhancing trust in the verification process.

Who Is Impacted?

This update applies to all Digidentity users who intend to use a Dutch driving licence as part of their identity verification process for our products or services.

If your driving licence does not have an NFC chip, you will need to use a different valid identity document to complete your registration.

Thanks for your understanding as we continue to maintain the highest security and compliance standards. 🚦🔐